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  PRIVACY POLICY

Privacy Policy

GL&Co Estate Agents Privacy Policy

GL&Co Estate Agents is committed to ensuring the best standards of practice in all its activities. 

Visitors to the GL&Co Estate Agents website (www.glproperty.co.uk) can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998. If you have any queries regarding your personal information, please email operations@glproperty.co.uk or call our offices.

Information Collected

GL&Co Estate Agents does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website (please see our cookie policy). Visitors interested in GL&Co Estate Agents can provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given. Visitors are also invited to give additional information but a decision not to do so does not affect any subsequent negotiations or discussions.

Use of Information

The information collected will be used to contact you with further details of GL&Co Estate Agents current activities or to send details of future initiatives or events. It may also be used for research purposes. We may contact you by post, email, telephone or SMS for these purposes. You can inform GL&Co Estate Agents at any time if you no longer require such information to be sent, by emailing us at operations@glproperty.co.uk or calling the offices. Please note that there may be instances where it is necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests.

Legitimate Interest

We want to give you the best possible customer experience whilst respecting your privacy.

We may use your name and contact details to tell you about our own products and services which we think may be of interest to you. You can ask us to stop doing so at any time.

We may use some of your personal information for statistical purposes when we evaluate our range of services.

We may share your contact information with third party market research companies who may contact you to conduct market research about our products and services.

We may share your email address with our technology providers including Google, Facebook and others (acting as data processors) for them to use on our behalf in connection with the creation of marketing and promotion for us.

They may use this to serve targeted advertising/content to you via their platforms. You can control what advertisements you receive via the privacy settings on the relevant platform. Google and Facebook may also use socio-demographic information about you to identify other people like you, with similar interests to present our marketing to. This socio-demographic information is not used for any other purpose nor shared with any other party. No information about other individuals identified from these networks is shared with us at any time.

We may also share your contact details with our third party review administrator(s) who may contact you to ask for your comments on the accommodation and/or services that have been provided.

Data privacy law allows this as part of our legitimate interest in understanding our customers, marketing our services to them and helping us to provide them with the highest levels of service.

Legal Obligation

We may also use and disclose your personal data for compliance purposes, as required by any legal or taxation authority and to the extent that we are required to do so by law or regulation.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as bookings or lettings.

Third Party Disclosure

We will NEVER sell your personal information on to any third party.

Links to Third party sites

Our site does contain links to third party sites. We are not responsible for the content or privacy practices of those sites, so please read their policies.

Statistical Analysis

We may, from time to time, use third party services such as Google Analytics, to monitor use of our website.

Data Security

GL&Co Estate Agents takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by GL&Co Estate Agents have access to this data. Please also see our Security Policy for even more information.

Integrity of Data

GL&Co Estate Agents takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by GL&Co Estate Agents so as to contest inaccurate or incomplete data, verify the information and have it corrected it as appropriate.

Children

GL&Co Estate Agents website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.

Disclaimer

Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (expressed or implied), as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. We make no warranty that this website is free from errors, defects or viruses. We reserve the right to change or modify this policy and any changes will be shown here.

Enforcement

Any queries relating to GL&Co Estate Agents collection or use of personal information should be addressed to Neil Moore, GL&Co Estate Agents (a trading name of Moore Estate Holdings Ltd registered in England under 06041395), 17 High Street, Storrington, West Sussex, RH20 4RD. See the Contacts page for further contact details.