THE DIFFERENCE!

WHAT WE'RE ABOUT

  • Open longer hours 7 days a week
  • 97%* of our clients would recommend us and use us again
  • Consistently adding value to the final selling price of homes using our expert negotiation skills
  • Highly experienced staff delivering the very highest levels of customer service
  • Matching buyers to sellers and landlords to tenants is second nature with our in-depth knowledge of the local market
  • No MINIMUM Sole Agency Contract.
    Stay with us for our service, not because you have to

MAKING YOU WELCOME

This fantastic part of the country has many advantages.

The West Sussex property market is amongst the strongest in the UK, holding its ground and showing resilience in harder times. A unique mix of towns, villages and rural areas make it varied and all within easy travelling distance of London, the countryside and the coast.

We are the local experts in a wide range of markets, both in sales and lettings, as well as land, new homes and commercial properties. We also have a sister company, Amberley House Cottages, dealing with holiday lettings across the county and beyond.

We offer a range of services - 'in the know' for more discreet marketing, a concierge service for clients needing additional support and mobility friendly homes for those who need them.

Our branch network is strategically placed with offices in Horsham, Storrington and Pulborough while our London Mayfair Office (GL & Co. is part of the Mayfair Office Network) serves the growing demand from London and globally.

OUR KNOWLEDGE AND BELIEF

We know that there is no magic formula to success. Ours is based on experience, insight, hard work and a passion for doing things the right way.

Reputation is paramount in property as in every walk of life. We take ultimate pride in maintaining ours, and take every possible step to go above and beyond expectations. We keep a close watch on our approval ratings through our customer surveys to ensure we continue to exceed expectations. This monitoring of feedback is a sure way of knowing we are doing things right for you.

We are very proud of the client feedback we receive through our surveys, and are delighted 97% of our customers would both recommend us and use our services again - we have many clients who we've helped move more than once!

Our teams always look to go that extra mile - whether housing a classic car for a client during a move or adding value to the final selling price of a home through their expert negotiation skills. They work very hard for you to ensure our reputation remains second to none.

MAKING A SPLASH

When you have something to say, we believe you should say it clearly, concisely and to the right audience.

We use all of our extensive resources to market each individual property to the most relevant audience. This bespoke and targeted approach ensures that by closely monitoring our property and client databases and by using our local knowledge, we match the right homes to the right people more often.

In a busy marketplace we know your property must make a splash to get noticed. We do this through professional photography, high quality floorplans and extremely well presented property brochures - we can also arrange for the production of video tours.

We showcase our clients' homes in local newspapers, the national press and our property magazine, Opening Doors, which reaches thousands of home in West Sussex. Our digital marketing is second to none, ensuring your home stands out on our website, the property portals and is promoted to a huge online audience using emailers and social media channels.

WHEN THE GOING GETS TOUGH

If things are looking sticky, we will re-double our efforts for you.

It's easy to be the hero when everything is going well but the true measure of our success is when we have roll up our sleeves and work to get the best deal for a customer, rescue a failing move or sort out a maintenance issue for a landlord.

We relish every sort of challenge and we are always ready to go the extra mile to ensure that our customers come out on top. There is no scenario our lettings team haven't seen in their many years of managing properties and they are always on hand to proactively sort out any issue that may arise.

Our experienced sales team pride themselves on their low fall through rate due to their highly proactive sales chasing, and in using their expert negotiation skills to consistently add value to the final selling price of homes.

ALWAYS HERE FOR YOU

We NEVER close. Our branches are open for business across Sussex 7 days a week but that's not all.

With so many ways to keep in contact with people, we don't miss a trick and use not only printed advertising, our website and the property portals but also targeted e-newsletters, property alerts and social media networks as well. This is down to the fact that when it comes to marketing property, awareness is all. We're aware that everyone is very busy and so we help people find what they seek and fast. Our own website is optimised for use on smartphones and people can set up online property alerts so they know immediately when new properties are listed for sale or rent.

We pride ourselves on our innovation, as we know nothing in life stands still. We look to stay ahead of the game, anticipating the next trend and using it to our clients' advantage. Guy Leonard & Co is recognised by a major UK property portal as an agent with a strong social media presence, and we use this digital network to ensure our messages reach the right audiences.

OUR CORE VALUES

  • Success for our customers
  • Relevant, timely, consistent communication
  • Acting with knowledge, integrity and respect
  • Proactive listening and problem solving, turning challenges into opportunities
  • Exceeding expectations, a positive outcome at all times
  • Pride in our presentation
  • Lasting partnerships with our clients

TEAM

The essence of a great team is that it should be greater than the sum of its parts. Putting that is practice is something that's essential to our business. Without a great team we would be unable to achieve the success and growth we have had over the past twenty years. All our team live locally which means they have a fantastic knowledge of the local area and community. Every new team member is thoroughly trained in our customer focused processes through which we listen and respond to our customers' needs at all times.

Our agency is large enough to cope with high volumes of business yet remains small enough to stay thoroughly connected with our customer base and our marketplace. Outside of our own agency, we work with a small network of trusted companies who undertake services on behalf of our clients. These range from financial services to surveyors to tradespeople. We only use experts that we would use ourselves who we know and trust, so you can be certain all of our services and those of our partners of the highest calibre.

WHAT WE'RE ABOUT

  • Open longer hours 7 days a week
  • 97%* of our clients would recommend us and use us again
  • Consistently adding value to the final selling price of homes using our expert negotiation skills
  • Highly experienced staff delivering the very highest levels of customer service
  • Matching buyers to sellers and landlords to tenants is second nature with our in-depth knowledge of the local market
  • No MINIMUM Sole Agency Contract.
    Stay with us for our service, not because you have to

This fantastic part of the country has many advantages.

The West Sussex property market is amongst the strongest in the UK, holding its ground and showing resilience in harder times. A unique mix of towns, villages and rural areas make it varied and all within easy travelling distance of London, the countryside and the coast.

We are the local experts in a wide range of markets, both in sales and lettings, as well as land, new homes and commercial properties. We also have a sister company, Amberley House Cottages, dealing with holiday lettings across the county and beyond.

We offer a range of services - 'in the know' for more discreet marketing, a concierge service for clients needing additional support and mobility friendly homes for those who need them.

Our branch network is strategically placed with offices in Horsham, Storrington and Pulborough while our London Mayfair Office (GL & Co. is part of the Mayfair Office Network) serves the growing demand from London and globally.

MAKING YOU
WELCOME

We recognise that buying, selling and letting property is as important to you as it is to us. It's a journey that requires an experienced and knowledgeable guide, who provide advice and offer expertise to make your move a happy and successful one.

It is always at the forefront of our minds that moving home is one of the most major life events, and can never been undertaken lightly. No matter how many individual homes we sell, buy or lease, we remain acutely aware each and every move carries an opportunity for us to prove our worth to our clients.

Our teams pride themselves on their knowledge of the local market and the buying, selling and letting processes. This means that for them, matching buyers to sellers and landlords to tenants is second nature, ensuring that what could be a stressful process actually runs seamlessly and very smoothly for you.

OUR
KNOWLEDGE
AND BELIEF

We know that there is no magic formula to success. Ours is based on experience, insight, hard work and a passion for doing things the right way.

Reputation is paramount in property as in every walk of life. We take ultimate pride in maintaining ours, and take every possible step to go above and beyond expectations. We keep a close watch on our approval ratings through our customer surveys to ensure we continue to exceed expectations. This monitoring of feedback is a sure way of knowing we are doing things right for you.

We are very proud of the client feedback we receive through our surveys, and are delighted 97% of our customers would both recommend us and use our services again - we have many clients who we've helped move more than once!

Our teams always look to go that extra mile - whether housing a classic car for a client during a move or adding value to the final selling price of a home through their expert negotiation skills. They work very hard for you to ensure our reputation remains second to none.

MAKING A
SPLASH

When you have something to say, we believe you should say it clearly, concisely and to the right audience.

We use all of our extensive resources to market each individual property to the most relevant audience. This bespoke and targeted approach ensures that by closely monitoring our property and client databases and by using our local knowledge, we match the right homes to the right people more often.

In a busy marketplace we know your property must make a splash to get noticed. We do this through professional photography, high quality floorplans and extremely well presented property brochures - we can also arrange for the production of video tours.

We showcase our clients' homes in local newspapers, the national press and our property magazine, Opening Doors, which reaches thousands of home in West Sussex. Our digital marketing is second to none, ensuring your home stands out on our website, the property portals and is promoted to a huge online audience using emailers and social media channels.

WHEN THE
GOING GETS
TOUGH

If things are looking sticky, we will re-double our efforts for you.

It's easy to be the hero when everything is going well but the true measure of our success is when we have roll up our sleeves and work to get the best deal for a customer, rescue a failing move or sort out a maintenance issue for a landlord.

We relish every sort of challenge and we are always ready to go the extra mile to ensure that our customers come out on top. There is no scenario our lettings team haven't seen in their many years of managing properties and they are always on hand to proactively sort out any issue that may arise.

Our experienced sales team pride themselves on their low fall through rate due to their highly proactive sales chasing, and in using their expert negotiation skills to consistently add value to the final selling price of homes.

ALWAYS HERE FOR
YOU

We NEVER close. Our branches are open for business across Sussex 7 days a week but that's not all.

With so many ways to keep in contact with people, we don't miss a trick and use not only printed advertising, our website and the property portals but also targeted e-newsletters, property alerts and social media networks as well. This is down to the fact that when it comes to marketing property, awareness is all. We're aware that everyone is very busy and so we help people find what they seek and fast. Our own website is optimised for use on smartphones and people can set up online property alerts so they know immediately when new properties are listed for sale or rent.

We pride ourselves on our innovation, as we know nothing in life stands still. We look to stay ahead of the game, anticipating the next trend and using it to our clients' advantage. Guy Leonard & Co is recognised by a major UK property portal as an agent with a strong social media presence, and we use this digital network to ensure our messages reach the right audiences.

    Our Core Values:
  • Success for our customers
  • Relevant, timely, consistent communication
  • Acting with knowledge, integrity and respect
  • Proactive listening and problem solving, turning challenges into opportunities
  • Exceeding expectations, a positive outcome at all times
  • Pride in our presentation
  • Lasting partnerships with our clients

TEAM

The essence of a great team is that it should be greater than the sum of its parts. Putting that is practice is something that's essential to our business. Without a great team we would be unable to achieve the success and growth we have had over the past twenty years. All our team live locally which means they have a fantastic knowledge of the local area and community. Every new team member is thoroughly trained in our customer focused processes through which we listen and respond to our customers' needs at all times.

Our agency is large enough to cope with high volumes of business yet remains small enough to stay thoroughly connected with our customer base and our marketplace. Outside of our own agency, we work with a small network of trusted companies who undertake services on behalf of our clients. These range from financial services to surveyors to tradespeople. We only use experts that we would use ourselves who we know and trust, so you can be certain all of our services and those of our partners of the highest calibre.

TEAM

The essence of a great team is that it should be greater than the sum of its parts. Putting that is practice is something that's essential to our business. Without a great team we would be unable to achieve the success and growth we have had over the past twenty years. All our team live locally which means they have a fantastic knowledge of the local area and community. Every new team member is thoroughly trained in our customer focused processes through which we listen and respond to our customers' needs at all times.